Resolve support cases with multi-agent workflows | ODSP915
Multi Agent systems Azure Red hat openshift ai Mcp protocol Ai agents Workflow automation Support automation Agentic AI Microsoft build 2026 Opentelemetry Reference architecture Partner ecosystem
This demo shows how to build multi-agent support case resolution systems using Azure and Red Hat OpenShift AI (ARO) with MCP protocol. Developers learn to create agents that share context, route intents to specialized agents, execute MCP tools, and generate Azure web app best practices documentation. The session includes audit logging with OpenTelemetry and demonstrates a reference architecture for enterprise agentic workflows.
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