Alert fatigue, AI triage, and incidents: Lessons from observability experts at Cyera, PlayHQ & NAB

Engineering leaders from Cyara, PlayHQ, and National Australia Bank share real-world observability lessons including managing cloud costs, reducing alert fatigue through adaptive telemetry, and using AI to close PromQL knowledge gaps. Covers practical incidents like a weekend database outage caught by AI triage and vendor disputes resolved with data. Includes discussion of OpenTelemetry migration and agentic SDLC integration.