Incident Response Management (IRM) overview | Grafana Cloud
Grafana Grafana cloud Incident response management Incident management On Call Alert routing Alerting Site reliability engineering Sre Devops Observability Escalation policies Pagerduty alternative On Call scheduling
Grafana Cloud IRM is a unified incident response platform combining on-call scheduling, alert routing, escalation policies, and incident management in a single experience. It integrates with Grafana alerting and external monitoring systems to route alerts to responders via multiple channels, with built-in collaboration features for declaring, tracking, and resolving incidents. This overview is for DevOps engineers, SREs, and platform teams evaluating Grafana Cloud's incident management capabilities.