How Ericsson Combines Human Judgment to Enhance AI-Powered... - Damien O'Toole & Kieran Egan

Why watch

This session from Ericsson presents an AI-native architecture using Backstage-powered Internal Developer Platform where specialized AI agents operate at every SDLC stage with an AI Monitor providing system-level governance. The talk demonstrates how to keep humans in the loop as decision-makers while using deterministic-first principles with selective LLM escalation to minimize cost and maximize reliability. Ideal for platform engineers and architects building AI capabilities in enterprise developer workflows.