20 minutes to 2 minutes: How Home Depot automated incident responses with OpenTelemetry

This case study interview showcases how Home Depot's reliability engineering team achieved a 10x improvement in incident response times (from 20 minutes to under 2 minutes) by implementing AIOps on Google Cloud. The video demonstrates practical use of OpenTelemetry and Google Cloud Managed Service for Prometheus for consistent data labeling and log correlation, with Gemini models acting as an SRE pair programmer for context-rich alerting and automated RCA. Ideal for SREs, platform engineers, and DevOps practitioners looking to implement AI-driven observability and incident management.